Frequently Asked Questions

 

Check-Out

What payment methods do you accept?

Visa, MasterCard, Discover, and American Express.

Do you offer a discount for 501c(3) Non-Profit Organizations?

We do not. However, if you are a Michigan Non-Profit, please notify us so we can provide you with a PROMO code that will omit Michigan sales tax at check-out.

 

Customer Service

What is your refund/return policy?

You are eligible for a refund or exchange if you report a damaged or faulty product upon delivery, and Werth LLC confirms the product falls within the appropriate guidelines for a damaged and/or faulty rack.

Does the Folding Walker Storage System have a warranty?

There is not a warranty at this time.

 

Product

What are the dimensions of the Walker Rack

44 inches long, 11.5 inches tall, and 5 inches deep.

What is the walker capacity of one rack?

One rack can suspend up to 10 folding-walkers.

What hardware comes included with the Walker Rack?

Four wood screws come included.

What tools do you need to assemble the Walker Rack?

The rack comes fully assembled and only requires a drill to screw it directly into the wall you wish to install the rack on.

Can the Walker Rack be installed on any surface?

The Werth Rack can be installed on drywall or plaster walls, wood walls, or cement and cinder block walls. However, screws for installation on cement and cinder block walls are not included.